Return Policy

We really appreciate your business!  

STANDARD SHIPPING:  Shipping is free on orders $50 or more before taxes.  If the order is less than $50, there will be a $5.99 shipping charge.  Your order will be shipped out within 1 business day of placing the order.  Saturdays, Sundays, and Holidays are not business days.  Please allow 3-6 business days for your package to arrive.  Once shipped, you will receive an email with tracking information.  

STORE PICKUP:  This is available to avoid shipping charges.  We will text or email you when order is ready for pickup.  We should have your order processed and ready within the hour of receiving. 

If you decide to return an item, it must be done within 14 days of receiving the item to be eligible for STORE CREDIT ONLY!  

New unworn, unwashed items with original tags may be returned for store credit only.

Items with animal hair, makeup, worn items, odors, etc. are NOT ELIGIBLE to be returned.

FINAL SALE ITEMS:  Accessories, intimates, headwear, jewelry, sale, or clearance items.

Returns may be made to the following address:

Polished Chic, 1681 Old Pendergrass Road, Suite 195, Jefferson, GA 30549

Customer is responsible for return and exchange shipping.